Privacy Policy
Version 1.0 | Effective and last updated: 13 October 2026
Applies to: the alertmitra.com website and the AlertMitra waitlist. The AlertMitra app will have its own Privacy Policy, published before the app launches.
हिंदी सार: हम सिर्फ़ वही जानकारी लेते हैं जो वेटलिस्ट के लिए ज़रूरी है (ईमेल, और वैकल्पिक जवाब)। हम आपकी जानकारी बेचते नहीं हैं। आप कभी भी अपनी जानकारी देखने, सुधारने, मिटाने या सहमति वापस लेने के लिए hello@alertmitra.com पर लिख सकते हैं। यह सेवा 18 साल या उससे ऊपर के लोगों के लिए है। कानूनी पाठ अंग्रेज़ी वाला ही मान्य है।
1. Who we are
“AlertMitra” is a product brand of Nitin Kumar, an individual based in Ghaziabad, Uttar Pradesh, India (“we”, “us”). We decide why and how your personal data is used, so we are the “Data Fiduciary” under the Digital Personal Data Protection Act, 2023 (“DPDP Act”). Contact: hello@alertmitra.com.
2. What personal data we collect, and why
| Data | Why we collect it | When |
|---|---|---|
| Email address | To send you waitlist updates and tell you when the app launches | When you join the waitlist |
| Phone type (Android or iPhone), state, what you would use the app for, whether you would pay for Premium (all optional) | To decide which features and which platform to build first | When you fill the waitlist form |
| Name, email and message | To reply to you | When you email hello@alertmitra.com |
| Technical data: IP address, browser, pages visited, time | To keep the website secure, prevent abuse and fix errors | Automatically, kept in our hosting provider’s server logs |
| Your language choice (English or Hindi) | To remember your setting | Stored only in your own browser; it is not sent to us |
We do not collect Aadhaar, PAN, bank or card details, your location, or your contacts through the website or waitlist.
Our home page shows the latest blog articles by asking our own blog server (api.alertmitra.com and blog.alertmitra.com). That request carries only the usual technical data (such as your IP address) and no personal details from you.
3. Our basis for using your data
We use your data with your consent (for example, when you join the waitlist) or because you gave it to us voluntarily for a specific purpose (for example, when you email us a question). We use it only for the purposes in section 2.
4. What we do not do
We do not sell your personal data. We do not show advertising. We do not use your waitlist answers to make decisions about you; we only look at them in combination to plan the product.
5. Who we share data with
We use service providers to run the website and email. They process data on our behalf and only for these purposes:
- Web hosting and email: Hostinger
- Fonts (and, if used, the waitlist form): Google. When your browser loads our fonts, your IP address is sent to Google.
We may disclose data if a court or a government authority legally requires it. Your data may be processed on servers inside or outside India, as permitted by the DPDP Act.
6. How long we keep your data
- Waitlist data: until 12 months after the app launches, or until you withdraw consent, whichever is earlier
- Emails you send us: up to 12 months after we resolve your query
- Server logs: kept by our hosting provider under its own schedule; we keep no separate copy for more than 12 months
After that we delete the data or remove information that identifies you.
7. Your rights
You can ask us to:
- show you a summary of your personal data we hold, and who we shared it with
- correct or complete your data
- erase your data
- withdraw your consent at any time (it is as easy as giving it: email us the word “unsubscribe”)
- handle a complaint (grievance redressal)
- nominate another person to exercise these rights if you die or cannot do so yourself
Email hello@alertmitra.com with the subject “Privacy request”. We may ask you to confirm your identity first.
8. Security
We use reasonable safeguards, including HTTPS, limited access to data and strong account protection on our systems. No system is completely secure. If a breach affects your data, we will inform you and the Data Protection Board of India as the law requires.
9. Children
AlertMitra is for people aged 18 and above. We do not knowingly collect data from children. If you think a child has given us data, email us and we will delete it.
10. Cookies and tracking
We do not use advertising cookies or third-party trackers. If we add analytics later, we will update this policy first and ask for your consent where the law requires.
11. Changes to this policy
We will update the version and date above when we change this policy. If a change affects how we use your waitlist data, we will email you.
12. Grievance Officer and contact
Name: Nitin Kumar, Grievance Officer and person responsible for data protection queries Address: Ghaziabad, Uttar Pradesh, India Email: hello@alertmitra.com (subject: “Grievance”)
We will acknowledge your complaint within 72 hours and aim to resolve it within 30 days, and always within 90 days. If you are not satisfied, you may complain to the Data Protection Board of India, once it is operational.
This policy is governed by the laws of India.