Delete your account and data
Version 1.0 | Effective and last updated: 14 October 2026
हिंदी सार: आप अपना खाता और डेटा कभी भी हटवा सकते हैं। ऐप आने पर Settings में Delete account मिलेगा। अभी वेटलिस्ट का डेटा हटवाने के लिए hello@alertmitra.com पर “Delete my data” लिखकर ईमेल कीजिए। मुख्य डेटा 7 दिन में हटता है और बैकअप से 35 दिन में पूरी तरह मिट जाता है।
You can ask us to delete your data at any time. This page explains how, what is deleted, and how long it takes.
1. If you joined the waitlist
The AlertMitra app is not released yet, so today the only data we hold is what you gave us for the waitlist (your email and your optional answers).
To delete it, email hello@alertmitra.com with the subject “Delete my data”, from the email address you used. We will delete your waitlist entry and confirm by email. We usually reply within 3 working days.
2. When the app is available: delete from the app
- Open the AlertMitra app and go to Settings.
- Choose Delete account.
- Read what will be deleted and confirm.
3. If you cannot open the app
Email hello@alertmitra.com with the subject “Delete my account” and write the mobile number registered with your account (with +91). We will check that the request is really from you, for example by asking you to confirm with a code sent to that number, before we delete anything.
4. What is deleted, and when
| What | When |
|---|---|
| Your account, mobile number and sign-in details, your reminders and notes, your settings, saved places, your list of devices and WhatsApp opt-in | Within 7 days of your confirmed request |
| Copies of this data in our backups | They age out within 35 days |
| If you signed in with Apple | We also revoke the Apple sign-in token |
5. What we may keep
- Records we are required by law to keep, such as payment records, for as long as the law requires.
- A short record that you asked for deletion, so we can show that we did it.
Alerts and articles on AlertMitra are public information and are not your personal data.
6. Subscriptions are separate
Deleting your account does not cancel a subscription bought through Google Play or the App Store. Cancel it in your store’s subscription settings, otherwise the store may keep charging you. The app will show a link to do this. See our Refund and Cancellation Policy.
7. Questions or complaints
See the Contact and Grievance page and our Privacy Policy. Our Grievance Officer is Nitin Kumar (hello@alertmitra.com, subject “Grievance”). We acknowledge complaints within 72 hours.